Enterprise Blog
Our favorite articles about trends in Internet connectivity and network monitoring that affect big business and government organizations.
SD-WAN Can Change the Path — ISP Tracker Keeps Watching
SD-WAN is designed to keep traffic moving. When one connection or path becomes unavailable or performs poorly, traffic can be moved to another available path. That's good for availability, but it can make Internet problems harder to investigate. By the time an IT team looks into an intermittent problem, SD-WAN may have already changed paths and everything appears normal again. What happened...
Introducing ISP Tracker Live
ISP Tracker Live helps you check website reachability, explore provider activity, report Internet problems, and see whether others nearby may be affected.
Local status is now included in all ISP Tracker agents
When the Internet Stops Working... Where Do You Look? Your Wi-Fi still says you're connected. Your router lights look normal. Some websites work, others don't. Your video call freezes. Your smart TV keeps buffering. Your ISP says everything looks fine. So where is the problem? Until now, answering that question usually meant guessing. That's why every ISP Tracker agent now includes Local...
Your ISP Won’t Let You Access Your Home Network?
Locked Out Of Your Own Home Network? Bypass their blocking. Here’s The Fix Access your cameras, NAS, servers, and other devices from anywhere, even when your internet provider blocks normal remote access. This works for everything from cameras and web dashboards to full access like SSH. For years, remote access was simple. You set up port forwarding in your router and connected to your devices...
Revolutionize City Responses To Internet Outages
A Game-Changing Tool for Effective Management In today’s digital age, internet outages can cause significant disruptions to daily life, affecting everything from personal communication to critical emergency services. The recent Optus Internet outage left millions of Australians and an estimated 400 thousand businesses without phone or Internet communications had not only huge financial costs but...
Monitor Web, Online Services From Inside and Out with Alerts
Monitor websites and online services from both sides of the connection. ISP Tracker can monitor whether a service is reachable from the Internet while also monitoring the connection and hosting environment from inside when an agent is installed on the server. This helps answer a more useful question than simply “Is the website up?” — is the service itself unavailable, is there a connectivity...
Enterprise WiFi Monitoring for Remote Worker Support
Is the problem Wi-Fi, the local network, or the Internet connection? When someone says “the Internet is bad,” weak Wi-Fi is only one possible cause. ISP Tracker can combine Wi-Fi signal, retransmissions, local gateway behavior, outages, and other connection evidence to help show where the problem deserves investigation first. Wi-Fi problems are more than signal strength A strong Wi-Fi signal...
Global Communications Becoming Fragile?
How fragile will communications become as we move practically everything that was reliable infrastructure to the Internet? Corporations may complain of monetary and productivity losses but much of the public will be left nearly blind when massive outages occur. In some of these cases, having a monitoring service like ours running at key locations would have prevented finger-pointing and...
Enterprise Network Monitoring Tools & Efficient Alerts
Enterprise wide internet problem identification and resolution in today's digital age is a critical aspect of many businesses. Proactive internet problem-solving in the enterprise is crucial in preventing downtime with comprehensive internet problem diagnosis The Internet is used to communicate with clients, connect with customers, and access important information and resources. However, like...
Understanding causes, and dynamics of Internet disruptions
The hypothetical situation involves a significant Internet outage, in southern California, that affected numerous customers, businesses, and government entities. In the aftermath, there is a need for a swift and accurate understanding of the incident, especially since ISPs (Internet Service Providers) are often engaged in a blame game, and slow to respond. Take the recent Optus Internet outage...
The case for cities monitoring all ISPs
In today's digital age, cities, municipalities, and organizations face significant challenges due to frequent and large-scale internet outages.However, many outages go unreported because they are smaller and while still disruptive, not as quickly noticed. From smaller outages such as in El Paso, to large-scale outages such as the recent Optus event that left millions without Internet and over...
The Internet is down and it’s not my fault
ISP Tracker eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. PRESCOTT, AZ – How many times can you reboot a router before you give up in frustration? That's the question Mike Paradis, ISP Tracker creator, asked himself a few years ago. Despite paying for an expensive business...
ISP Competitor Analysis: Gain a Marketing Edge
Revolutionize your ISP strategy with OutagesIO Imagine having the ability to gain insights into your competitors' performance across various regions, cities, states, and even the entire country. Our sister service, www.outagesio.com. is well suited for consumer and small business members and helps you to gather as much data as you need. See how your competitors are doing in terms of network...
Accountability for Internet Delivery and Disruptions
Internet delivery accountability becomes critical as more traditional infrastructure gets moved to the Internet. Consumers and businesses find themselves not only dependent on their ISP but can also experience risk and losses if the provider is not highly reliable. Remote employees can get into trouble if they miss critical deadlines or suffer too much Internet downtime. VoIP phones, media...
Internet Outages Independently Observed
Why could real-time, independently observed Internet monitoring greatly improve an organization's ability to detect problems across any number of ISPs? First, let's touch on something that most of us can understand as consumers. Almost everyone has experienced contacting their Internet provider and asking for help. Perhaps you were experiencing disconnections and sluggish speeds but the provider...
Internet IP / ISP Monitoring For Cities & Governments
Reliable Internet Is Vital For Cities & Governments Access to stable and reliable Internet services is crucial. We depend on our connectivity at work and home. When wide-scale outages happen, local governments, businesses, and consumers are negatively impacted, but it can be hard to pinpoint the total value of lost time and productivity during these disruptions. Unless something obvious...
Encrypted Remote Access Without Opening Ports
Securely access remote LAN devices without opening inbound firewall ports Reach the devices at a remote location without exposing them through port forwarding ISP Tracker Remote Access Service provides encrypted remote access through any ISP Tracker hardware agent. It can be enabled from the ISP Tracker dashboard, so no separate remote-access appliance is required. An inexpensive RAS data...
ISP / Network Monitoring Tools – Overview Map
ISP Tracker Overview Map gives organizations a single view of monitored locations so they can quickly see which connections are operating normally and which ones may need attention. The map can be filtered to focus on specific connection states, helping reduce a large number of monitored locations to the ones that deserve investigation first. Users can switch between the live monitoring view and...
Sound of Silence: Dropped VoIP calls lose customers
Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with ISP Tracker service. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related issues, customers can be quick to assign blame before considering that the problem is more likely with their own connectivity. VoIP and online...
Do You Offer VoIP, IT Support, Content Services?
When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems are and taking care of them quickly, your customer will always trust that you are on top of things as you should be. Find problems...
Eliminate Most Panicked Customer Support Calls
In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need to be assessed quickly in order to keep customer confidence. If your business handles customer premise managed services such as...
AI Referrals vs Traditional Search Engines
As Artificial Intelligence (AI) continues to advance, it has the potential to significantly impact the visibility and ranking of websites in search results. With the ability to provide highly personalized and relevant results based on user data, AI is changing the game of online search. But what does this mean for new online services and websites that are not well known or able to invest in...
Monitor Internet connectivity and environmental conditions
Environmental monitoring Monitor the connection and the conditions around it ISP Tracker environmental monitoring combines continuous Internet connection monitoring with temperature and humidity information from the monitored location. This is especially useful at remote or unattended sites where nobody may be present to notice changing conditions until equipment or connectivity begins having...
How 411 Locals Keeps Remote Workers Connected
We wanted to hear how other businesses are using OutagesIO (sister service of ISP Tracker) to monitor their Internet connections, so we reached out to Ray Champagne, Senior IT Director of 411 Locals, a digital advertising agency based in Nevada that started in 2007. They specialize in local search engine optimization (SEO), web design, and online marketing solutions for small and medium-sized...
Internet Of Things Data In Your ISP Tracker Dashboard
Add your own data in your ISP Tracker dashboard When developing software applications using Internet of things (IoT) devices like mini routers, raspberry pi and other development boards, having the ability to view outputs or send control commands and signals back to remote devices are critical aspects of overall functionality. Sure, using the term Internet of things might sound dated to some but...
Keeping the Internet healthy during COVID-19
It's Summer 2020 and with everything that is going on with COVID-19, reliable Internet access is critical. Internet and other service technicians are just as stressed about walking into customers' homes or offices as their customers are about being visited. With more employees working from home, work loads for technicians in the field will certainly increase. Whether working from home or self...
SCI Engineering Inc, Costly Damages Avoided
SCI Engineering Inc., a premier provider of consulting engineering services recently sent us a testimonial. They are using our hardware agent with environment-sensing capabilities. According to their testimonial, our hardware agent alerted them of a temperature issue in the server room that could have caused significant damage to their equipment. Here's an excerpt from their email: "I wanted to...