Home & Small Business
Compare Software and Hardware Agents
No matter which option you choose, ISPTracker.com delivers powerful, affordable tools to track, diagnose, and stay ahead of connection issues with your home or business Internet. Combine Hardware and Software Agents for flexibility in different small business environments or check out our Enterprise & Organization page for volume discounts.
Software Agent Benefit Summary
Low-cost setup, near-instant deployment, and no need for additional hardware. Download and install and start monitoring in under 5 minutes.
Hardware Agent Benefit Summary
Standardized hardware, not OS dependent. Reliable, independent monitoring, 24/7 uptime, no computer needed.
Software Agent

Software agents are lightweight programs you install on an existing Windows or Linux machine.
Cost-Effective Setup
Quick Installation
No Additional Hardware
Computer running 24/7
Software agents are lightweight programs you install on an existing Windows or Linux machine.
Ideal When:
- You already have a computer running 24/7.
- You want a low-cost monitoring solution.
- You prefer no extra hardware added to your network.
Advantages:
- No additional hardware to purchase.
- Quick setup in minutes.
- Affordable enhanced service plans available.
Considerations:
- Monitoring stops if the computer is powered off or rebooted.
- Depends on the reliability of your existing system.
Pricing:
- Free Plan: Basic monitoring features.
- Enhanced Plan: includes advanced reporting and diagnostics.
Hardware Agent

Hardware agents are small, stand-alone devices dedicated entirely to monitoring your internet connection 24/7, even when other equipment is offline.
Independent Operation
High Reliability
Continuous Monitoring
Plug-and-Forget Solution
Hardware agents are small, stand-alone devices dedicated entirely to monitoring your internet connection 24/7, even when other equipment is offline.
Ideal When:
- You want reliable monitoring independent of any computer.
- You need continuous monitoring without interruptions.
- You prefer a plug-and-forget solution with minimal management.
Advantages:
- Independent from your computers.
- Highly reliable, self-updating, and always active.
- Perfect for remote, unmanned locations.