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Monitor Web, Online Services From Inside and Out with Alerts

Monitor Web, Online Services From Inside and Out with Alerts

Monitor your web/online services from the inside and out! Uptime and reachability are crucial in today's digital landscape. No matter what you have online, ensuring those resources are up, running, and reachable is key to success. Reliability issues that are tolerated in the online world wouldn't be acceptable in a brick-and-mortar business. Imagine running a restaurant and having the power turn...

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Monitor Your Internet With Raspberry Pi 3A, 3B+, 4, NanoPi, And Other ARM Devices

Monitor Your Internet With Raspberry Pi 3A, 3B+, 4, NanoPi, And Other ARM Devices

Automate ISP Tracker Internet monitoring on Linux This article has been updated to describe our latest method of installing ISP Tracker on your desktop or server. In the previous method, you could have to manually complete a number of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that...

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Monitor Your Internet With Ubuntu Desktop Or Server

Monitor Your Internet With Ubuntu Desktop Or Server

Automate ISP Tracker Internet monitoring on Linux This article has been updated to describe our latest method of installing ISP Tracker on your desktop or server. In the previous method, you could have to manually complete a number of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that...

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Monitor Your Internet With Linux Desktop Or Server

Monitor Your Internet With Linux Desktop Or Server

Automate ISP Tracker Internet monitoring on Linux This article has been updated to describe our latest method of installing ISP Tracker on your desktop or server. In the previous method, you could have to manually complete a number of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that...

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Fix Constantly Changing MAC Addresses Using  eMMC

Fix Constantly Changing MAC Addresses Using eMMC

Constantly changing MAC addresses can be quite frustrating. The following two solutions are what we use when working with eMMC based devices such as the NanoPi R5C that we modify for ISP Tracker. Method number one The code will try to discover the path and name of the eMMC device and if it cannot auto discover it, it will prompt you for the device name. In the case of the R5C NanoPi, the path is...

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The Internet is down and it’s not my fault

The Internet is down and it’s not my fault

ISP Tracker eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. PRESCOTT, AZ – How many times can you reboot a router before you give up in frustration? That's the question Mike Paradis, ISP Tracker creator, asked himself a few years ago. Despite paying for an expensive business...

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Encrypted Remote Access Without Opening Ports

Encrypted Remote Access Without Opening Ports

What can't be seen, can't be hacked. Port forwarding exposes the network Opening firewall ports for remote access to network resources or to allow a vendor into your own network has the disadvantage of catching the attention of hackers who are scanning for open ports continuously. For this reason, ISP Tracker offers an encrypted, secure method of gaining or providing access to remote networks...

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An Alternative To Monitor.io, Monitor-io.com

An Alternative To Monitor.io, Monitor-io.com

NOTICE: The Monitor-io device is no longer supported due to a lack of demand.     For the previous monitor.io, aka monitor-io.com, customers At ISP Tracker, we understand that change can be both intriguing and daunting, and that's why we created this short article to address questions that come in from previous monitor-io customers now and then. The two main questions are Is the...

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Sound of Silence: Dropped VoIP calls lose customers

Sound of Silence: Dropped VoIP calls lose customers

Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with ISP Tracker service. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related issues, customers can be quick to assign blame before considering that the problem is more likely with their own connectivity. VoIP and online...

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Do You Offer VoIP, IT Support, Content Services?

Do You Offer VoIP, IT Support, Content Services?

When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems are and taking care of them quickly, your customer will always trust that you are on top of things as you should be. Find problems...

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Eliminate Most Panicked Customer Support Calls

Eliminate Most Panicked Customer Support Calls

In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need to be assessed quickly in order to keep customer confidence. If your business handles customer premise managed services such as...

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Is Your Internet Provider Ripping You Off?

Is Your Internet Provider Ripping You Off?

It frustrates me that I keep coming across people who are not at all aware of how their Internet provider is ripping them off. I don't blame them for their lack of technical knowledge but I definitely blame the Internet service industry that preys on their customers. In this case, we're talking about SparkLight in Arizona. To explain my accusation, here is a short story of how I helped a friend...

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Internet Speed For Streaming Video?

Internet Speed For Streaming Video?

Introduction Streaming video has become a part of our daily lives, whether it's for entertainment or work purposes. However, it can be frustrating when our videos lag or buffer due to slow internet speeds. This leads to the question, "How much internet speed do I need for streaming video?" Fortunately, top streaming providers have recommendations for internet connection speeds, which we will...

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AI Referrals vs Traditional Search Engines

AI Referrals vs Traditional Search Engines

As Artificial Intelligence (AI) continues to advance, it has the potential to significantly impact the visibility and ranking of websites in search results. With the ability to provide highly personalized and relevant results based on user data, AI is changing the game of online search. But what does this mean for new online services and websites that are not well known or able to invest in...

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How to troubleshoot Internet connection

How to troubleshoot Internet connection

Are you having trouble with your internet connection? Maybe it's slow, or you're experiencing frequent outages. It could be a problem with your hardware, your software, or even your ISP. Whatever the issue is, the key to solving your internet connection problem is troubleshooting. With the right troubleshooting steps, you can diagnose and fix your internet connection issue in no time. In this...

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Internet connection constantly disconnects?

Internet connection constantly disconnects?

Are you fed up with your Internet connection constantly disconnecting? You’re not alone. Internet connection problems are one of the most common tech issues people face. Whether you’re working from home, trying to watch a movie, or playing a game, it’s no fun when your connection drops out. In this article, we’ll look at why your Internet connection is going online and offline or keeps...

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What is my router IP address to log in?

What is my router IP address to log in?

Finding your router IP is not difficult. Having a secure and reliable internet connection is essential in the modern world. The first thing you should know is the IP of your router and to set both a login and wireless password before you connect the Internet to it. Having access to your router is also important to monitor for any problems you may be experiencing. If the router itself does not...

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Is cellular Internet service any better?

Is cellular Internet service any better?

Cellular internet access, also known as mobile broadband, uses a network of cell towers to provide internet access to devices such as smartphones, tablets, and laptops. Cable internet service, on the other hand, uses a network of cables to deliver internet access to homes and businesses. Wireless internet, or Wi-Fi, uses radio waves to transmit internet access from a router or other device to...

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My employer wants proof of Internet problems

My employer wants proof of Internet problems

If your employer is getting upset with you due to internet outages, it is important to find a way to prove that the service you are using is suffering from problems. One way to do this is by using ISP Tracker to automatically track internet outages and service disruptions by your ISP. By using ISP Tracker, you can gather facts and proof of internet outages to show your employer that the problems...

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Why should I monitor my Internet connection?

Why should I monitor my Internet connection?

There are several reasons why you might want to monitor your Internet connection. At the end of this article, we'll even give you a fully automated way of monitoring your Internet and provider. To troubleshoot connectivity issues If you are experiencing connectivity issues, monitoring your Internet connection can help you identify the root cause of the problem. For example, if you notice that...

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Why do I need a home or office router?

Why do I need a home or office router?

A home or office router is a networking device that is used to connect multiple devices to the internet and each other. It is typically used in homes and small businesses to provide internet access to multiple devices such as computers, smartphones, tablets, and smart home devices. Routers are necessary because they allow multiple devices to connect to the internet at the same time, and they...

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Guaranteed Internet speed from your provider?

Guaranteed Internet speed from your provider?

Could you get a guaranteed speed from your Internet provider? No, it's not possible unless you purchase a service level agreement (SLA) but even then, that would only be within their own network. The Internet is made up of many networks, not just the individual providers. ISP's guarantee speeds to the street or their nearest equipment. That 'speed' is actually the amount of bandwidth that is...

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Do I really need a high speed internet connection?

Do I really need a high speed internet connection?

There is no one-size-fits-all answer to the question of whether you really need a high-speed internet connection. It depends on a variety of factors, including what you use the internet for and how many people in your household are using it. If you live alone and primarily use the internet for web browsing, checking email, and streaming video in standard definition, you may not need a high-speed...

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Why Internet fails to reach advertised “up to” speeds

Why Internet fails to reach advertised “up to” speeds

Why does our Internet fail to reach advertised “up to” speeds? Actual Internet speed vs advertised can definitely vary prompting the question 'Why is my Internet so slow".  This is a common question we will demystify. We pick our Internet speed plans based on what we think our usage might be. There are few things that can help us to decide on the plan.One might be your work.  You might move huge...

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Community Internet monitoring and consulting for free

Community Internet monitoring and consulting for free

Is your area suffering unreliable Internet services? As a community service and at no cost, ISP Tracker can help your community get more reliable Internet services. The most challenging aspect of ongoing Internet problems is trying to gather enough facts, proof, and collaborative data when the provider won't fix or doesn't see the problems.  Individual complaints can be dismissed but a...

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Upload vs Download Speeds Differences

Upload vs Download Speeds Differences

Understanding Upload vs Download Speed Differences Introduction In the world of the internet, speed is everything. From streaming video and online gaming to remote work and e-commerce, fast and reliable internet is crucial to our daily lives. However, not all internet speeds are created equal. When it comes to internet performance, the terms "upload speed" and "download speed" are often used...

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Monitor Internet connectivity and environmental conditions

Monitor Internet connectivity and environmental conditions

Environmental monitoring Alerts before things get critical When working with remote locations. Getting quick alerts to environment changes or loss of Internet communications can be critical when managing remote connected equipment rooms, cabinets, field sensing equipment and others. The main function of ISP Tracker is monitoring the Internet connection and alerting IT when one or more locations...

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DNS Server, Why Can’t I Change It On My Providers Router?

DNS Server, Why Can’t I Change It On My Providers Router?

You can add your own DNS server but there are some basic things to know about which I'll explain below. The short short answer is the provider wanting a controlled way of supporting customers while on the other hand, you may be seeking more privacy because that's a thing these days. As an ISP owner myself at one time, I can shed a little light on some of this. Support When we offered ISP...

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Why is my Internet data usage suddenly going up?

Why is my Internet data usage suddenly going up?

The most common would be checking for unauthorized usage of your wifi router if you have a wireless services at your location. Look at its logs and usage charts to see if there is heavy use. Change the wifi password and see if usage drops. Do you have an older media player or devices like an early version of a DirectTV receiver? Something we’ve seen several times is the older DirectTV receivers...

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Can I have two Internet providers in the same house?

Can I have two Internet providers in the same house?

Yes, you can have two or more Internet service providers in different combinations depending on what is available at the location. You could have two separate connections from one provider if that’s all you have in the area or you could have two or more connections from different providers in a mix of cable, fiber, copper (DSL) or wireless and even satellite. Typical consumer services are called...

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Can I change my public IP assigned by my ISP?

Can I change my public IP assigned by my ISP?

You cannot change the public IP assigned because your ISP controls it but there is something you can do/try. Providers typically use DHCP to hand out IP’s to customer devices. This is why consumer IP’s constantly change. Chances are however that they simply have very long lease times since most providers charge extra for a static IP. If your provider has the MAC address on your router/modem set...

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Should I complain about slow speeds to my ISP?

Should I complain about slow speeds to my ISP?

Sure but today, it’s really up to the consumer to make the case and you need to know how to prove your case. Can you? Your provider will likely try talking you into upgrading to a higher speed plan. You’ll probably be told that you are using up your allotted speed and need more and that may or may not help. This is a tough subject/question because as mentioned in another question, it’s hard to...

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Can I get free Internet from my provider?

Can I get free Internet from my provider?

Free Internet? Internet access isn’t free to give away, someone has to pay for the resources needed. The main components include hardware, bandwidth, technical help and a point of presence to provide and maintain the service. None of that is free to the provider. That said, practically anyone can become an ISP, serving a handful of neighbors or even a small town. BTW, this is also making the...

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Monitor your Wi-Fi Using ISP Tracker

Monitor your Wi-Fi Using ISP Tracker

Monitoring Your Wi-Fi Connection with Ease Introduction In today's world, the internet is no longer a luxury, it's a necessity. Whether it's for work or play, the internet is an essential part of our daily lives. However, it can be frustrating when you experience internet outages or poor connectivity. That's where ISP Tracker comes in. ISP Tracker offers free software to monitor your wired...

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Improve Wi-Fi Signal Strength At Home

Improve Wi-Fi Signal Strength At Home

Tips and Tricks to Boost Your Wi-Fi Signal Introduction In today's digital age, a strong and reliable Wi-Fi signal is essential to stay connected with the world. Whether you're streaming movies, playing games, or working from home, a weak Wi-Fi signal can cause frustrating delays and interruptions. Fortunately, there are several ways to boost your Wi-Fi signal strength and improve your online...

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Internet Of Things Data In Your ISP Tracker Dashboard

Internet Of Things Data In Your ISP Tracker Dashboard

Add your own data in your ISP Tracker dashboard When developing software applications using Internet of things (IoT) devices like mini routers, raspberry pi and other development boards, having the ability to view outputs or send control commands and signals back to remote devices are critical aspects of overall functionality. Sure, using the term Internet of things might sound dated to some but...

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Keeping the Internet healthy during COVID-19

Keeping the Internet healthy during COVID-19

It's Summer 2020 and with everything that is going on with COVID-19, reliable Internet access is critical. Internet and other service technicians are just as stressed about walking into customers' homes or offices as their customers are about being visited. With more employees working from home, work loads for technicians in the field will certainly increase. Whether working from home or self...

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