Home and small business
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Monitor Web, Online Services From Inside and Out with Alerts
Monitor your web/online services from the inside and out! Uptime and reachability are crucial in today's digital landscape. No matter what you have online, ensuring those resources are up, running, and reachable is key to success. Reliability issues that are tolerated in the online world wouldn't be acceptable in a brick-and-mortar business. Imagine running a restaurant and having the power turn...
Monitor Your Internet With Raspberry Pi 3A, 3B+, 4, NanoPi, And Other ARM Devices
Automate ISP Tracker Internet monitoring on Linux This article has been updated to describe our latest method of installing ISP Tracker on your desktop or server. In the previous method, you could have to manually complete a number of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that...
Monitor Your Internet With Ubuntu Desktop Or Server
Automate ISP Tracker Internet monitoring on Linux This article has been updated to describe our latest method of installing ISP Tracker on your desktop or server. In the previous method, you could have to manually complete a number of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that...
Monitor Your Internet With Linux Desktop Or Server
Automate ISP Tracker Internet monitoring on Linux This article has been updated to describe our latest method of installing ISP Tracker on your desktop or server. In the previous method, you could have to manually complete a number of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that...
Fix Constantly Changing MAC Addresses Using eMMC
Constantly changing MAC addresses can be quite frustrating. The following two solutions are what we use when working with eMMC based devices such as the NanoPi R5C that we modify for ISP Tracker. Method number one The code will try to discover the path and name of the eMMC device and if it cannot auto discover it, it will prompt you for the device name. In the case of the R5C NanoPi, the path is...
The Internet is down and it’s not my fault
ISP Tracker eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. PRESCOTT, AZ – How many times can you reboot a router before you give up in frustration? That's the question Mike Paradis, ISP Tracker creator, asked himself a few years ago. Despite paying for an expensive business...
Encrypted Remote Access Without Opening Ports
What can't be seen, can't be hacked. Port forwarding exposes the network Opening firewall ports for remote access to network resources or to allow a vendor into your own network has the disadvantage of catching the attention of hackers who are scanning for open ports continuously. For this reason, ISP Tracker offers an encrypted, secure method of gaining or providing access to remote networks...
An Alternative To Monitor.io, Monitor-io.com
NOTICE: The Monitor-io device is no longer supported due to a lack of demand. For the previous monitor.io, aka monitor-io.com, customers At ISP Tracker, we understand that change can be both intriguing and daunting, and that's why we created this short article to address questions that come in from previous monitor-io customers now and then. The two main questions are Is the...
Sound of Silence: Dropped VoIP calls lose customers
Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with ISP Tracker service. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related issues, customers can be quick to assign blame before considering that the problem is more likely with their own connectivity. VoIP and online...
Do You Offer VoIP, IT Support, Content Services?
When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems are and taking care of them quickly, your customer will always trust that you are on top of things as you should be. Find problems...
Eliminate Most Panicked Customer Support Calls
In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need to be assessed quickly in order to keep customer confidence. If your business handles customer premise managed services such as...
Is Your Internet Provider Ripping You Off?
It frustrates me that I keep coming across people who are not at all aware of how their Internet provider is ripping them off. I don't blame them for their lack of technical knowledge but I definitely blame the Internet service industry that preys on their customers. In this case, we're talking about SparkLight in Arizona. To explain my accusation, here is a short story of how I helped a friend...
AI Referrals vs Traditional Search Engines
As Artificial Intelligence (AI) continues to advance, it has the potential to significantly impact the visibility and ranking of websites in search results. With the ability to provide highly personalized and relevant results based on user data, AI is changing the game of online search. But what does this mean for new online services and websites that are not well known or able to invest in...
My employer wants proof of Internet problems
If your employer is getting upset with you due to internet outages, it is important to find a way to prove that the service you are using is suffering from problems. One way to do this is by using ISP Tracker to automatically track internet outages and service disruptions by your ISP. By using ISP Tracker, you can gather facts and proof of internet outages to show your employer that the problems...
Why should I monitor my Internet connection?
There are several reasons why you might want to monitor your Internet connection. At the end of this article, we'll even give you a fully automated way of monitoring your Internet and provider. To troubleshoot connectivity issues If you are experiencing connectivity issues, monitoring your Internet connection can help you identify the root cause of the problem. For example, if you notice that...
Community Internet monitoring and consulting for free
Is your area suffering unreliable Internet services? As a community service and at no cost, ISP Tracker can help your community get more reliable Internet services. The most challenging aspect of ongoing Internet problems is trying to gather enough facts, proof, and collaborative data when the provider won't fix or doesn't see the problems. Individual complaints can be dismissed but a...
Monitor Internet connectivity and environmental conditions
Environmental monitoring Alerts before things get critical When working with remote locations. Getting quick alerts to environment changes or loss of Internet communications can be critical when managing remote connected equipment rooms, cabinets, field sensing equipment and others. The main function of ISP Tracker is monitoring the Internet connection and alerting IT when one or more locations...
Monitor your Wi-Fi Using ISP Tracker
Monitoring Your Wi-Fi Connection with Ease Introduction In today's world, the internet is no longer a luxury, it's a necessity. Whether it's for work or play, the internet is an essential part of our daily lives. However, it can be frustrating when you experience internet outages or poor connectivity. That's where ISP Tracker comes in. ISP Tracker offers free software to monitor your wired...
Keeping the Internet healthy during COVID-19
It's Summer 2020 and with everything that is going on with COVID-19, reliable Internet access is critical. Internet and other service technicians are just as stressed about walking into customers' homes or offices as their customers are about being visited. With more employees working from home, work loads for technicians in the field will certainly increase. Whether working from home or self...