Introducing ISP Tracker Answers

Your internet reports, explained.

You no longer have to dig through charts and measurements to understand your monitored results—simply ask a question. ISP Tracker Answers checks your agent’s recorded data and explains what it finds in plain language.

It’s like having your own IT person help you understand what ISP Tracker recorded.

Less searching. More understanding.

Whether you’re checking an interruption, reviewing download speeds or looking for changes in response times, ISP Tracker Answers helps you find the information that matters.

Try asking:

“Did my internet go down last night?”
“How were my download speeds yesterday?”
“Has my ping been higher this week?”
“Did any monitored hosts have problems?”

You don’t need to know which report to open first. Start with what you want to understand, and ISP Tracker Answers helps you explore what ISP Tracker recorded.

Put your monitoring data to work

ISP Tracker records your connection’s performance over time. ISP Tracker Answers gives you an easier way to use that history—whether you’re checking what happened during a disrupted call, investigating a slow evening or reviewing overnight activity.

Plain-language explanations help you understand the measurements and recorded events. When you want a closer look, the detailed reports are there to explore.

It’s also a useful starting point when contacting support: check what was recorded and when, so you can describe the problem more clearly.

Ask your first question

ISP Tracker Answers is available for installed agents at the Extended level.

Open your agent’s dashboard
Find Ask a question
Enter your question and select Ask

Include a date or time when relevant to help focus the answer.

Spend less time searching through reports and more time understanding your internet connection.

Get started today.