by SiteAuthor | May 5, 2023 | Consumer, Enterprise / Organization
Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with ISP Tracker service. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related issues, customers...
by SiteAuthor | Apr 23, 2023 | Consumer, Enterprise / Organization
When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems...
by SiteAuthor | Mar 27, 2023 | Consumer, Enterprise / Organization
In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need...
by SiteAuthor | Feb 28, 2023 | Consumer, Good question
It frustrates me that I keep coming across people who are not at all aware of how their Internet provider is ripping them off. I don’t blame them for their lack of technical knowledge but I definitely blame the Internet service industry that preys on their...
by SiteAuthor | Feb 23, 2023 | Good question
Introduction Streaming video has become a part of our daily lives, whether it’s for entertainment or work purposes. However, it can be frustrating when our videos lag or buffer due to slow internet speeds. This leads to the question, “How much internet...
